RESIDENTIAL:

Warranty Claim Form

To submit a residential warranty claim please fill in the form below. Customer care is open Monday – Friday 8:00AM – 5:00PM ET and will return your message as soon as possible.

For service under the limited residential warranty, contact the Jensen Outdoor retailer who sold you the furniture. Due to the Jensen Outdoor retailer’s service policy requirements, they will need to submit a warranty claim on your behalf. You can find their contact information on our dealer locator page. For commercial customers you must be logged into your account in order to submit a warranty claim.